Privacy Policy
Last updated: October 30, 2026
On this page
Who we are
altagraciamontilla.com is operated by Altagracia Montilla Consulting LLC, doing business as A.M. Consulting, a New Jersey limited liability company. This policy covers this website and the forms, booking, payment and message tools on it. Questions go to info@altagraciamontilla.com.
What we collect
What we collect depends on how you use the site. Here are the main types, with examples.
| Type | Examples | Why |
|---|---|---|
| Contact details | Name, email, phone, city or address | To reply, provide services, send receipts and stay in touch |
| Form answers and messages | What you write or select in a form, email or text, including answers you start and do not finish, and files you upload | To answer your request, and to let you pick up or follow up on a form you started |
| Booking, course and program details | What you selected, dates, amounts and history | To deliver what you asked for and keep records |
| Payment details | Amount, billing name and email, last four digits and card brand | To take payment. A payment processor handles your full card number. |
| Details you choose to share | Coaching goals and reflections, dietary or allergy notes for retreats, pronouns, testimonials, facilitator applications with professional license and insurance details | To deliver the work you asked for and review applications |
| Device and usage details | IP address, approximate location, browser, referring page, cookie identifiers, pages viewed, clicks, scrolling, and recordings of how a visit unfolds | To keep the site secure, find problems, measure use and improve it |
| Records of our dealings | Emails, texts, form submissions and purchase history | To keep a record of our work and relationship with you |
Please share only what you are comfortable sharing. We may not be able to provide some services without certain details.
How it is used
- To provide, schedule and support what you ask for, and to take payment.
- To send confirmations, reminders, receipts and service notices.
- To send news and updates, with your consent where the law requires it.
- To connect records and visits across this site and related sites.
- To operate, secure, measure and improve our sites and services, and to prevent fraud or abuse.
- To meet legal duties, keep records, enforce our agreements and protect our rights and those of others.
- For other purposes we describe when we collect the information, or with your consent.
Who receives it
We do not sell your personal information for money, and we do not rent our mailing lists. We may disclose it to the types of recipients below. The specific companies change over time, so this table describes types of recipients.
| Recipient | Why they receive it |
|---|---|
| Payment processors | To take payments and prevent fraud |
| Software providers | For booking, commerce, forms, records and automated tools that help us organize and respond |
| Email and text message providers | To deliver messages |
| Hosting, security and delivery providers | To run, protect and speed up the site |
| Analytics and recording providers | To measure and understand how the site is used |
| Embedded content providers | To show video, social posts, sign-up forms, fonts and images on a page |
| Related organizations | To run shared systems, including contact records, across organizations connected to the HigherSelf Network |
| Professional advisers and authorities | For legal, tax and accounting work, to respond to legal process, and to protect rights and safety |
| A successor organization | If we merge, reorganize, or sell or transfer all or part of what we do |
Some of these companies, including analytics providers and companies whose content is embedded on a page, may collect information about your activity over time and across other websites, and may use it under their own terms. Some state laws could treat some of that activity as a “sale” or “sharing” of personal information.
Cookies, analytics and recordings
This site uses cookies and similar tools. Some tools on this site record how a visit unfolds, including pages viewed, clicks, scrolling and what appears on the page, and they may capture what you enter. By using this site, you acknowledge this use. Tools on this site include:
- Google Analytics, which uses cookies to measure visits and how the site is used. Google explains how it processes this data, and you can opt out with its browser add-on.
- Google reCAPTCHA, which may protect some forms from spam.
Browser signals: this site does not change what it does in response to Do Not Track or Global Privacy Control signals, though some individual tools may respond to them on their own. You can block or delete cookies in your browser. See the Cookie Policy.
Email and text messages
You can unsubscribe from marketing email with the link in the message. If you opt in to texts, reply STOP to opt out or HELP for help. Message and data rates may apply. Service emails about something you bought or booked may continue. Consent to marketing is not a condition of purchase. See our SMS / Messaging Terms.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
How long it is kept
We keep information for as long as it is useful for the purposes above, including to serve you, keep business, tax and legal records, resolve disputes and enforce agreements. How long depends on the type of information and why we hold it. We may then delete it, de-identify it or keep it in archives or backups until it is removed in the ordinary course.
Your choices and rights
Depending on where you live and whether a privacy law applies to us, you may have the right to ask for access to, correction of, deletion of or a copy of your personal information, to opt out of certain uses, or to appeal a decision about your request. Many of these laws apply only to organizations above a certain size or to certain types of organizations.
To make a request, email info@altagraciamontilla.com. We may need to confirm your identity. We will respond as the law that applies to us requires, and we may keep information where the law requires or allows it.
If the GDPR or UK GDPR applies to our handling of your information, we rely on these legal bases: performing a contract, legitimate interests, consent and legal obligation. You may also complain to your local data protection authority.
Children
This site is intended for adults. We do not knowingly collect personal information online from a child under 13. If you believe a child under 13 has given us information, contact us and we will address it as the law requires.
Security
We take reasonable steps to protect personal information. No website, system or transmission is completely secure, and we cannot guarantee security. If a breach affects you, we will give any notice the law requires.
Where data is processed
We operate from the United States, and our providers may process information in the United States and other countries, where privacy laws may differ from those where you live.
Changes
We may update this policy. The new version takes effect when posted, and the date above will change.
Contact
Altagracia Montilla Consulting LLC
Newark, New Jersey
info@altagraciamontilla.com
This policy describes our practices. It is not a contract and does not create rights beyond those the law provides. See also the Terms of Service and Cookie Policy.
