Help

Use the inquiry form on Speaking and workshops. Tell us about your organization, your team size and what you are interested in. If you would rather talk first, the same page lets you book a discovery call.

Yes, if you ask at least 48 hours before your appointment. We will move your booking and apply your deposit, subject to availability. A change inside 48 hours, a late cancellation or a missed session forfeits the deposit or fee for that session.

Read the full Refund and Returns Policy.

Tell us in advance at info@altagraciamontilla.com and we will try to arrange what you need.

Sign in on the member sign-in page with the email you ordered with. Your member area holds your Conflict Bravery courses, sessions and account.

It is a twelve-week, self-paced course with Altagracia: one weekly module at a time, on your own schedule. See it on the Courses page.

The 2026 cohort has concluded, and dates for the 2027 cohort are not set yet. Leave your details on the Courses page and Altagracia will tell you when they are, before they open to anyone else.

Go to the member sign-in page. You can sign in with your password, with Google, or ask for a sign-in link by email. Use the email you enrolled or ordered with.

Each link works once, for 20 minutes. Ask for a new one on the member sign-in page, and check that you used the email you enrolled or ordered with. If it still does not arrive, write to info@altagraciamontilla.com.

A deposit holds your time. It is non-refundable and is credited in full toward your engagement.

• Before a program starts: a refund of what you paid, less any non-refundable deposit and any materials already delivered.
• After a program starts: a pro-rata refund for sessions not yet delivered. Completed sessions and released materials are non-refundable.
• Self-paced courses: access and materials arrive right away, so the sale is final once you access the content.
• Digital products and downloads: non-refundable once accessed or downloaded, unless the law requires a refund. If one is defective, does not match its description, or you were charged in error, tell us within 14 days.

The full rules are in the Refund and Returns Policy.

Email info@altagraciamontilla.com with your name, your order or booking number and a short description. Approved refunds go back to your original payment method; how soon they appear depends on your bank or card.

Email info@altagraciamontilla.com with the page address and what happened. We will try to help, including by giving you the information or completing the task another way. Read our Accessibility Statement.